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Exam Code: 132-S-1002.3
Exam Name: Avaya (Avaya Sales Certification Specialist)
One year free update, No help, Full refund!
Total Q&A: 49 Questions and Answers
Last Update: 2014-02-18

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NO.1 A key capability of Avaya's IP Telephony solutions is to extend customer announcements, voicemail
greetings, and other applications from the core to the branches, enabling _____.
A.a higher TCO
B.branch office managers to maintain and administer their own communications systems
C.consistent user experiences
D.each user to have a different, customized experience
Answer:C

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NO.2 Which enterprise is defined by having over 1000 users, mulitple locations, are often multinational, and
have complex business models?
A.Very-small-sized
B.Small-sized
C.Mid-sized
D.Large-sized
Answer:D

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NO.3 Which is NOT a common business problem addressable by Avaya's IPT solutions?
A.Inability to get the appropriate parties together to make decision
B.Inability to communicate during a major business interruption
C.Multiple disparate systems that are expensive to maintain
D.Disconnected branch offices
Answer:A

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NO.4 A business process consists of a set of steps that an organization typically uses to execute daily
business and is _____.
A.measurable using Key Process Indicators
B.measurable using Key Performance Indicators
C.measurable using Key Process Instances
D.measurable using Key Primary Indicators
Answer:A

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NO.5 Which are the three basic functions of the Communication Manager Software?
A.PBX functionality, Contact Center functionality, Mobility Server
B.PBX functionality, Mobility Server, IP Softphone
C.Mobility Server, Contact Center functionality, DoS Protection Server
D.Contact Center functionality, PBX functionality, SIP Enablement
Answer:A

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NO.6 Partners selling to Global Accounts at the Avaya Direct Account Team's invitation must sell which of the
following?
A.Avaya Services only
B.Avaya products only
C.Avaya content for both products and services where Avaya has an applicable offer
D.Any products or services they choose
Answer:C

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NO.7 Who determines the maintenance renewal strategy when a Partner has previously sold a maintenance
agreement to a non Global / US Named Account? (Choose two.)
A.The Avaya Direct team owns the maintenance renewal strategy.
B.The Avaya Telesales team owns the maintenance renewal strategy.
C.The end-user customer.
D.The Partner owns the maintenance renewal strategy, which may include a Channel Service Agreement,
Partner Support Service / Joint Service Delivery, or Wholesale Maintenance.
Answer:C D

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NO.8 SIP is a key enabler of intelligent communications because it allows for monitoring of _____.
A.presence
B.metrics
C.call volume
D.process
Answer:A

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NO.9 Avaya will have direct resources assigned for primary coverage for which two of the following account
types? (Choose two.)
A.Non Global / US Named
B.US Named
C.Global
D.All account types
Answer:B C

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NO.10 In the Contact Center portfolio, how does Avaya solve this customer problem: Inability to make good
decisions on behalf of customers and to provide personalized customer service?
A.Access to actionable customer data through a single database and reporting platform
B.Ability to extend applications outward through the enterprise
C.Access convenient communications capabilities to find and reach people more effectively
D.Best practice use of technology
Answer:A

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Exam Code: 133-S-713.4
Exam Name: Avaya (Avaya Proactive Contact Solutions Implementation Exam (beta))
One year free update, No help, Full refund!
Total Q&A: 237 Questions and Answers
Last Update: 2014-02-18

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NO.1 Which Proactive Contact 4.X hardware component in a hard dialer setup performs dialing functions
and call progress analysis, plays messages, and bridges agents to called parties?
A.UPS
B.CPU
C.digital switch
D.access server
Answer:C

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NO.2 Given the following command: icall %12 %13 1 16144691010 Which function in swit is performed by
this command?
A.It tests incoming channel 12 by placing a call to 16144691010 using outpulse rule 13.
B.It provides a monitoring channel 12 to listen to channel 13 for a call placed to 16144691010.
C.It places an outbound ISDN call through channel 13 to 16144691010 using outpulse rule 12.
D.It places an outbound ISDN call through channel 12 to 16144691010 using outpulse rule 13.
Answer:D

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NO.3 Where is the location of the local policy files on the Avaya Proactive Contact 4.X server?
A./opt/avaya/pds/config
B./opt/avaya/pds/openssl
C./opt/avaya/pds/etc
D./etc
Answer:B

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NO.4 Where are greetings, such as the pre-recorded messages an agent hears when they log in or the
messages played to a customer during a virtual job, stored in a Proactive Contact with CTI solution?
A.Avaya CM
B.AES Server
C.Proactive Contact CPU
D.Proactive Contact Digital Switch
Answer:A

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NO.5 The local CA certificate for Avaya Proactive Contact 4.X agent is stored in which location?
A.password file
B.Microsoft Certificate Store
C.registry
D.My Documents
Answer:B

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NO.6 You are working with a third-party to integrate a call recording utility with Proactive Contact. The
technician for the third-party is not able to see events from Proactive Contact. Which command would you
type on the Proactive Contact command line to see all statistics from Event Services?
A.enclient -S $NS
B.enclient -A
C.enserver -a
D.enserver -S $NS
Answer:A

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NO.7 Which Avaya software is used to communicate between Communication Manager and Avaya
Proactive Contact with CTI?
A.Avaya CT
B.AES
C.CMS
D.MAPD
Answer:B

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NO.8 Which Avaya CM circuit pack is necessary if the customer expects to do predictive dialing on Proactive
Contact with CTI?
A.TN744 Call classifier
B.TN2602 Media interface
C.TN799 C-LAN
D.TN464 DS1 Interface
Answer:A

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NO.9 Which configuration file on the CPU contains digital switch port addressing information?
A.locale.cfg
B.opmon.cfg
C.dgswitch.cfg
D.phonefmt.cfg
Answer:C

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NO.10 Which parameter in master.cfg is required to ensure correct agent capacity on a Proactive Contact
system?
A.PORTS
B.LINEASSIGN
C.QUOTA
D.MAXHIDSLOTS
Answer:D

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NO.11 A supervisor reports that the data in Internet Monitor is only updating every two minutes. The
supervisor requests the update time be changed to every 30 seconds. Which configuration field in
master.cfg must be changed?
A.IMONDISPLAY
B.SURFREFRESH
C.IMONREFRESH
D.AUTORELPOLLTIME
Answer:C

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NO.12 Which Avaya software is used to provide consolidated reporting with Avaya Proactive Contact 4.X and
other Avaya communication solutions?
A.CMS
B.WebLM
C.Avaya IQ
D.Analyst
Answer:C

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NO.13 Which voicemsg.cfg setup is correct to use on an Avaya Proactive Contact with CTI?
A.23:pf_msg1:41031:Female:Outbound:Voice:pf_msg1
B.14:41039:mwait1:Male:Outbound:Voice:mwait1
C.41017:19:infwait3:Female:Inbound:Voice:41017
D.189:virt1m:Male:Virtual:Voice:41026
Answer:A

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NO.14 Which Proactive Contact component allows clients residing off the dialer to obtain events and real-time
data from the dialer?
A.Event Service
B.STATSPUMP
C.Historical Data Service Component (HDSC)
D.Dialer Command and Control Service (DCCS)
Answer:A

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NO.15 Which parameter heading is correct to use in the opmon.cfg file for Avaya Proactive Contact with CTI?
A.DIALBACK
B.DIALIN
C.SOFTDIAL
D.DEDHEAD
Answer:C

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NO.16 To track information being sent between the agent interface and the Avaya Proactive Contact 4.X
server, which file should be accessed on the client side to verify what is happening?
A.Moagent32.log
B.Moagent32.dll
C.PCagent32.log
D..log
Answer:A

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NO.17 How does Proactive Contact move digitized messages from the CPU to the Large Port Voice Card
(LPVC)?
A.Remote Copy (RCP)
B.Network File System (NFS)
C.File Transfer Protocol (FTP)
D.Address Resolution Protocol (ARP)
Answer:B

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NO.18 You are configuring a Proactive Contact 4.X solution for your customer. They do not use the same result
codes that the dialer uses. They use a short four-character description. Which Supervisor function should
you use to ensure that your customer's host will understand the Avaya completion codes?
A.translate
B.merge
C.fill
D.format
Answer:A

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NO.19 Which two commands are used to configure the cti_passwd.cfg file for an Avaya Proactive Contact with
CTI with Agent Blending? (Choose two.)
A.cti_passwd
B.cti_passwd
C.cti_passwd -b
D.cti_passwd
Answer:C D

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NO.20 Under which two sections in Editor do you set up Record Specific Messaging? (Choose two.)
A.Contact Management
B.Messages and Scripts
C.Jobs
D.Calling Lists
Answer:B D

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Exam Code: 132-S-720.1
Exam Name: Avaya (Specialist Call Center Implement and Support Elective Exam)
One year free update, No help, Full refund!
Total Q&A: 128 Questions and Answers
Last Update: 2014-02-18

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NO.1 Your customer has commissioned agents who take both service related calls as well as sales
opportunity calls The agents receive a commission on all sales. Which Business Advocate feature would
assure that agents are provided equal opportunity to take sales related calls?
A. Service Objective
B. Percentage Allocation Distribution
C. Service Level Supervisor
D. Reserve Agent
Answer: B

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NO.2 Your customer wants to periodically adjust agent skill assignments and preferences automatically
(without human intervention) based on real-time agent sales results in their CRM application.
Which solution would satisfy the requirement?
A. Implement a custom CTI application which will change the agent skills.
B. Pursue a custom application through Avaya CSI
C. Use Avaya Site Administration Scheduling.
D. Use CMS Supervisor scripting.
Answer: B

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NO.3 The field service technician is responsible for which two tasks? (Choose two )
A. onsite equipment inventorV
B. application of powerto onsrte equipment
C. obtaining necessary TCP/ IP addresses
D. ensunng the equipment room is ready for installation
Answer: A, B

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NO.4 You are working an intermittent issue with Avaya IP Agent R6 and have enabled Event Logging on the
end-users computer to capture log files. You need to instruct the end-user how to insert an event mark in
the log when the problem occurs.
Which keyboard combination do you have the end-user press to mark the event?
A. Alt + M
B. Alt + E
C. Ctrl + E
D. CtrI+M
Answer: C

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NO.5 Which of the following is not a valid connecbvity test available using the Applications Enablement
Services Utilities menu available from OAM?
A. TSAPI Test
B. Ping Host
C. ASAI Test
D. Traceroute
Answer: D

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NO.6 Your customer wants the ability to automatically notity Avaya Call Management System (CMS)
Supervisors when there are excessive calls in queue to be answered. A possible solution is to implement
the Communication and Solution Integration CMS Supervisor Threshold Paging Package
Which condition must be met for the CMS Supervisor Threshold Paging Package to work?
A. The CMS must have access to the public network.
B. The agent must have remote text messaging capabilities
C. The supervisor must has a CMS login ID
D. The refresh rate for checking the users thresholds can be changed.
Answer: A

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NO.7 A customer wishes to allocate the subnet 255.255252.0 to the ® cus t o m e r LAN ne t w o r k i n t e rf ac ¡¯ o n t h
CMS. Which file must be amended to ensure that this net mask is correctly allocated when the CMS
system is rebooted?
A. /etc!subnet
B. /etc/netmasks
C. /etcfnetworks
D. /etcfhosts
Answer: B

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NO.8 The events table provides a list of events, a brief description that displays on the screen for the event,
and a full explanation of the event. In what document can this table be found?
A. Feature Description and Implementation for Avaya Communication Manager
B. Administrator Guide for Avaya Communication Manager
C. ACD Guide for Avaya Communication Manager
D. Avaya Call Center Release 4.0 Call Vectoring and Expert Agent Selection (EAS) Guide
Answer: D

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NO.9 You ask the Avaya Call Management System (CMS) administrator to increase the measured trunks.
Since the administrator has not changed parameters before, CMS administration documentation must be
accessed. Which three sections are needed to change parameters? (Choose three.)
A. Free Space Allocation
B. Data Storage Allocation
C. Trunk Group assignment
D. Data Collection
E. Disk Allocation
Answer: A, B, D

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NO.10 Your customer is implementing third-party data directed routing
Which three ctor steps would cause an adjunct routing request to be terminated? (Choose three.)
A. check split
B. wait
C. queue
D. go to step
E. converse on split
Answer: A, C, E

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NO.11 You have just received a call from a customer that agent 6024 is no longer receiving calls for skill 6.
The customer informs you that the agent was receiving calls yesterday for this skill. You display the agent
login ID and inform the customer that skill 6 is no longer assigned in the agents profile. The customer
wants to know when the agents profile was changed. Keep in mind that changes to agent profiles for this
customer can only be made through the Media Server,
Which command would you use to determine when a change was made to this agents profile?
A. display changes extension 6024
B. list history
C. display agent 6024
D. displayevents 6024
E. trace agents
Answer: B

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NO.12 Your customer is implementing a non-AVAYA CI/LAN application in conjunction with Communication
Manager (CM) 4 0 What is the minimum software licensing required on Communication Manager and AE
Services?
A. ASAI Core on CM and TSAPI Basic and Ad ¯i anced on AE Se r M ces
B. ASAI Core on CM and CvtAN on AE Ser ¯.i ces
C. ASAI Core, ASAI Plus and Cli Stations on CM and CVLAN on AE Services
D. CTI Propnetary Adjunct inks on CM and CVL.AN on AE Services
Answer: B

Avaya   132-S-720.1   132-S-720.1 certification   132-S-720.1

NO.13 For a High Availabihty CMS design supporting 4 ACDs with the CMS servers co-located with a local
ACD, the customer should have available which of the following Ethernet switch port configurations to
support the installation?
A. 2 Ethernet switch ports at each remote Communication Manager location I Ethernet switch port for
each Communication Manager co-located with a CMS server. 1 Ethernet switch port for each CMS server
B. 1 Ethernet switch port for each Communication Manager and 2 Ethernet switch ports for the Primary
and Secondary CMS servers.
C. 2 Ethernet swich ports at each remote Communication Manager location. 1 Ethernet switch port for
each Communication Manager co-located with a CMS server. 2 Ethernet switch ports for each CIViS
server.
D. 2 Ethernet switch ports at each Communication Manager location and 2 Ethernet switch ports for each
CMS server (Primary and Seconday)
Answer: D

Avaya study guide   132-S-720.1 exam prep   132-S-720.1   132-S-720.1 answers real questions   132-S-720.1

NO.14 Your customer is implementing Application Enablement Services for a TSAPI application. What
represents the recommended TCPI1P connectMty for AE Services?
A. AE Services etho and AE Services ethi both connect to the local LAN.
B. AE Services etho connects to a dedicated CLAN, AE Services ethi connects to a second dedicated
CLAN. ME Services eth2 connects to the local LAN.
C. AE Services etho connects to the customer application server1 ME Services ethi connects to a
dedicated CLAN.
D. AE Services etho connects to a private LANfV1..AN for the transport links to Communication Manager,
AE Services ethi connects to the customers LAN.
Answer: D

Avaya   132-S-720.1 pdf   132-S-720.1

NO.15 Which file is responsible for setting up a default route on a CMS system?
A. /etc/hosts
B. /etc/router
C. /etc/deftultrouter
D. /etc/netstat
Answer: C

Avaya original questions   132-S-720.1 braindump   132-S-720.1   132-S-720.1 answers real questions

NO.16 For single site call centers where Call Management System (CMS) data is critical to their business,
which two benefits does the CMS provide for minimum data loss? (Choose two.)
A. disk mirroring
B. Survivable CMS
C. high availability CMS
D. duplicated processors
Answer: A, C

Avaya dumps   132-S-720.1 answers real questions   132-S-720.1 original questions   132-S-720.1   132-S-720.1

NO.17 You have just installed Avaya P Agent R-6 on the computers for all 150 agents. All of the computers can
ping the Communication Manager (CM), but only 100 of the agents can log into their lP Agent station.
What is the cause of this issue?
A. The ®M ax i m u m C oncu rr en tl y R eg i s t e r ed I P S t a ti on¡¯ f ield o n t h ¡ ® s ys -parameters customer-options ¯
screen is set to 100.
B. The ® I P S t a ti on¡¯ f ield o n t h ¡ ® s ys -parameters customer-options ¯ sc r een i s se t t o¡ n
C. The ®M u lti m ed i a M od ¡¯ f ield o n t h ¡ ® chan ge s tat o n ¡ ¯ fo r m i s s et t o ¡ ® E nh n c
D. The ®Phone Fea t u r e¡¯ w i nd o w o n t h ¡® S tat ion A dm i n istrat io n f o r m nee d s t o be s e t o ¡® -In ¯.
Answer: A

Avaya   132-S-720.1 practice test   132-S-720.1 original questions   132-S-720.1 test answers   132-S-720.1

NO.18 You have been assigned a project to add an ACD to an existing Avaya Call Management System (CMS).
The customer has requested that Avaya provide a turn-key implementation Which three resources will
you schedule? (Choose three)
A. Communication solutions integration - provisioning
B. Communicabon and Solution Integration (C&Sl)
C. software specialist
D. on-site technician
E. Network Integration Center (NIC)
Answer: A, B, D

Avaya demo   132-S-720.1 exam simulations   132-S-720.1 practice test

NO.19 Your customer is reporting that after hours callers are being disconnected. Recently they changed the
out-of-hours vector from routing to an internal voice mailbox to an off site answering service using a
route-to digits step
What is happening?
A. Dial ahead digits are being discarded
B. In the associated vector, coverage on route-to digits step was set to no.
C. In the associated vector, coverage on route-to digits step was set to °yee
D. Class of Restriction on associated VON has too low of an FRL to allow outcalling
Answer: D

Avaya   132-S-720.1   132-S-720.1   132-S-720.1 study guide

NO.20 Your customer must be able to confirm that clients have input valid credit card numbers.
As a backup to using a custom CTI application, which vector variable should be used to validate account
numbers?
A. DIV
B. SEL
C. CATR
D. MOD1O
Answer: D

Avaya certification   132-S-720.1 original questions   132-S-720.1   132-S-720.1 exam dumps

NO.21 Which three statements descnbe the correct use of the asaiuui vector vanable when communicating
with an adjunct computer telephony integration application? (Choose three.)
A. Valid lengths of the asaiuui vector variable range from 1 to 24 digits
B. The asaiuu, vector variable allows the adjunct CTI application to set a variable for use in vector
processing
C. A common use for the asaiuui variable in a vector step is to test the assigned value against a threshold
value.
D. The scope of the asaiuui variables is only local
E. Once a value is assigned, it cannot be modified or changed byrne adjunct
Answer: B, C, D

Avaya exam simulations   132-S-720.1   132-S-720.1   132-S-720.1   132-S-720.1

NO.22 Your client needs to address agent morale issues thin their call center. These issues are tied to those
agents who staff a higher number of skills resulting in more time spent on ACO calls (also known as hot
seats ¯).
Which Avaya capability should be used to help eliminate ® ho t sea t ¡¯ in a c a ll ce nter
A. Auto-Reserve Agents
B. Least Occupied Agent (LOA)
C. Expert Agent Selection (EAS)
D. Percent Allocation Distribution (PAD)
Answer: B

Avaya exam dumps   132-S-720.1   132-S-720.1 original questions   132-S-720.1 pdf

NO.23 Your customer is implementing an AE Services 4 0 and has purchased the software only solution.
What hardware and software must the customer provide?
A. server hardware platform and Red Hat Enterprise Edition 3
B. server hardware platform and Red Hat Enterprise Edition 4
C. server hardware platform, Red Hat Enterprise Edition , and all third-party software required for AE
D. Services server hardware platform, Red Hat Enterprise Edition 3. and all third-party software required
for AE Services
Answer: B

Avaya   132-S-720.1 practice test   132-S-720.1   132-S-720.1

NO.24 A customer adding a second ACD to an existing Avaya Call Management System (CMS). The
customer also wants to add External Call History (ECH) capablrties and Network Printing Interfaces
(NWF), The MuIti-Ste Routing Interface supports one 1CM Penpheral Gateway (PG) and DNS services.
Which implementation affects service to the CMS?
A. adding 1WP
B. adding DNS services
C. adding Multi-Site Routing
D. adding ECH
Answer: D

Avaya   132-S-720.1 certification training   132-S-720.1 test questions

NO.25 A customer wants to know the definition of the Average ACD Time on the Historical Split Skill Summary
Interval Report. Which documentation would you reference in order to obtain this information?
A. Avaya Call Management System Supervisor Release 14 Reports
B. Avaya CMS Supervisor Release 14 Report Designer
C. Avaya CMS Capacities
D. Avaya Call Management System Release 14 Administration
Answer: A

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NO.26 Your customer would like to be able to collect call center data when the enterprise fragments using a
remote gateway. Since this is a small location, an LSP was installed to support the users Which system
would allow the customer to collect and then add data back to the main Call Management System (CMS)?
A. HACMS
B. Primary CMS
C. BCMR-D
D. Survivable CMS
Answer: D

Avaya   132-S-720.1 demo   132-S-720.1 braindump   132-S-720.1   132-S-720.1

NO.27 When turning on the CMS application an installation engineer receives the message shown:
®C heck i ng t he S ys t e m Tunab l es f o r CM S va l ues m d : m irr o r ed_ r oo t _ fl ag MUST be se t t o 1 CM S canno t r un
without correct tunable values. Error occurred while processing request..... see
/cmsfinstallllogdir/admin.log for detaiIs ¯
Which file will require amending to resolve this problem?
A. /etcftunables
B. /etc/system
C. /cms/insta llftunables
D. /etc/defaultlmirror
Answer: B

Avaya exam prep   132-S-720.1   132-S-720.1 exam dumps   132-S-720.1 exam simulations   132-S-720.1 test answers

NO.28 Your customer is migrating their call center from basic ACD to EAS.
After the EAS feature has been licensed on the system, what are three tasks that must be completed to
facilitate the EAS conversion? (Choose three.)
A. EAS must be optioned on the Feature Related System Parameters form.
B. The CMS (if present) switch administration for the ACO must be changed to support EAS.
C. Queue Status Indicators must be re-administered.
D. Agent work mode buttons on voice terminals must be modified.
E. Administer hunt groups for Redirect on No Answer (RONA).
Answer: A, B, D

Avaya   132-S-720.1 study guide   132-S-720.1   132-S-720.1   132-S-720.1   132-S-720.1

NO.29 You are a team member assigned on a project to install a new Avaya S87XX Media Server and a new
Avaya Call Management System (CMS). Who is responsible for identifying what equipment has arrived at
the customers site?
A. the field technician
B. the client executive
C. the program manager
D. the remote field engineer (RFE)
Answer: A

Avaya test   132-S-720.1   132-S-720.1 exam dumps   132-S-720.1 exam prep   132-S-720.1 test

NO.30 Your customer has basic reporting requirements that include agent level skill reporting for 12
simultaneous supervisors accessing real-time information using PCs over their Local Area Network. What
is the most cost effective reporting offer that meets these requirements?
A. BCMR Desktop
B. BCMS
C. CMS
D. Operational Analyst
Answer: C

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Exam Code: 6006.1
Exam Name: Avaya (Avaya Aura(TM) Communication Manager (R5.2.1) Implementation Exam)
One year free update, No help, Full refund!
Total Q&A: 70 Questions and Answers
Last Update: 2014-02-18

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NO.1 A customer asks that the current subnet mask assigned to a remote Avaya G450 Media Gateway
Primary Management interface (PM) be verified. Which two commands identity the information requested?
(Choose two.)
A. show ip-info
B. show running-config
C. show interface vlan (vlan #)
D. show configuration media-gateway
E. show system
Answer: B,C

Avaya   6006.1   6006.1

NO.2 Before IPSI cards can become active on a new Communication Manager system, which screen must be
accessed to enable IPSI control of the Port Networks?
A. system-parameters ip-options
B. system-parameters ipsi-option
C. system-parameters port-networks
D. system-parameters ipserver-interface
Answer: D

Avaya   6006.1 pdf   6006.1 dumps   6006.1 exam

NO.3 What are two ways of obtaining the RFA Module ID (MID) and System ID (SID)? (Choose two.)
A. From the CM Linux prompt issue the command statuslicense-V .
B. From the CM SAT issue the command list configuration software-versions .
C. From the CM Linux prompt issue the command systat .
D. From the CM SAT issue the command display system-parameters customer-options .
Answer: A,D

Avaya dumps   6006.1 study guide   6006.1

NO.4 A Customer has 1200 IP phones in their solution and they are looking for redundancy and load
balancing How many CLAN s are recommended for their IP phone registration and signaling?
A. 2
B. 3
C. 4
D. 5
Answer: B

Avaya test answers   6006.1 test answers   6006.1

NO.5 Which three settings need to be configured on a Layer 2 device? (Choose three.)
A. RIP
B. port speed
C. IP address
D. default gateway
F. routing interface
Answer: B,C ,D

Avaya exam simulations   6006.1   6006.1 pdf   6006.1

NO.6 A technician is testing calls from IP phones at a remote location operating on a G450VLSP gateway to
main location served by S83XXG450 over the WLAN Busy tones are received when multiple calls
between the two locations are already active. Two network regions and G711 and G729 codec server has
been set up Which two steps must be taken to ensure the branch IP phones are using he minimum WAN
bandwidth when calling main location stations?
(Choose two.)
A. Assign branch IP Phones to the G450 LSP as its call server in ip-network-region 2 form.
B. Assign G.729 as primary codec in the Station Form for the branch IP phones.
C. Use the ip-network-map form to assign the branch IP phones to network region2.
D. Create a third Codec Set and assign to the G450 Gateway in ip-network-region 2 form.
E. Verify calls between NRI and NR2 use G.729 Codec in ip-network-region 1 form.
Answer: CE

Avaya   6006.1 exam   6006.1   6006.1

NO.7 Which two statements about the installing and cabling of the Media Gateway G650 are true?(Choose
two.)
A. Mount the A carrier at the bother of the rack
B. Mount the A carnet in the uppermost position in the rack
C. In a multiple Media Gateway GB50 configuration, the G650s an be allocated in different racks if long
TDMLAN cables are used to interconnect the 850s.
D. In a multiple Media Gateway G650 configuration put the G65s in the rack with no vertical pace between
them.
Answer: A,D

Avaya practice test   6006.1   6006.1 study guide   6006.1

NO.8 At a new deployment the customer has a total of 2,000 subscribers at their main location. They do not
need redundancy in their solution Which Media ServerMedia Gateway combination should be used for
this deployment.?
A. S8800 Simplex with G450
B. S8800D with G450
C. S8300D with G430
D. S8800 Duplex with G650
Answer: A

Avaya   6006.1 questions   6006.1   6006.1

NO.9 The Avaya G450 Media Gateway can be configured to function as a DHCP (Dynamic Host
Configuration Protocol) client DHCP client enable the G450 to receive an IP address from a DHCP server,
according to the DHCP client-server protocol. As an option, the G-450 DHCP client can also request to
receive which three types of IP-related information? (Choose three.)
A. a list all H 248 Media Gateways in the system
B. a Domain Name
C. a list of default routers
D. a list of all registered IP Phones
E. a list of available DNS servers
Answer: B,C,E

Avaya   6006.1   6006.1   6006.1 original questions   6006.1

NO.10 A customer users S8510 server with a Media Gateway he necessary components or adding additional
DCP phones to the system, including a new G650. Which three tasks need to be performed while
installing the additional requirement? (Choose three.)
A. Cable the two G650 carriers with a TDMLAN Bus Extender cable
B. Se the proper carrier address ID for the second G650 carrier
C. Add additional 2GB of RAM to the SB5 10 server.
D. Remove the right ITMLAN bus terminator from the bottom GB50 carrier and install the bus terminator
at the left end of the TDWLAN bus on the G650 carrier directly above.
E. The new digital line card must be installed in slot 2 of the new G650.
Answer: A,B,D

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Exam Code: 132-S-900.6
Exam Name: Avaya (Avaya IP Telephony Design Elective Exam)
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Total Q&A: 103 Questions and Answers
Last Update: 2014-02-10

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NO.1 A sales engineer completes an S87xx Media Server/G650 Media Gateway design which includes IP
Telephony, multi-locations, and LAN/WAN integration. One of the deliverables for handoff to the
implementation team is the network region design.
What four IP endpoint characteristics may be included in the network region design document? (Choose
four.)
A. codec set
B. UDP port ranges
C. 802.1p/Q settings
D. VLAN assignments
E. identification of locations
Answer: ABCE

Avaya practice test   132-S-900.6   132-S-900.6   132-S-900.6

NO.2 You are preparing to design an IP Telephony-based S87xx. You are assisting the client in determining
the type of QoS/CoS they should incorporate on their data network.
What do you recommend? (Choose two.)
A. Routed networks should use IEEE 802.1p/Q.
B. Switched networks should use IEEE 802.1p/Q.
C. Mixed networks should use either DSCP or IEEE 802.1p/Q.
D. Routed networks should use DiffServ Code Points (DSCP).
Answer: BD

Avaya   132-S-900.6   132-S-900.6 pdf   132-S-900.6 exam prep   132-S-900.6   132-S-900.6 test questions

NO.3 A customer wants to use an Avaya S87xx Media Server with Avaya G700 Gateways at remote
locations. Each G700 Gateway will include an S8300 Local Survivable Processor and approximately 75
IP sets incorporating G.711.
What Avaya feature allows IP sets to register with the S8300 if connectivity to the S87xx is lost?
A. Local CLAN board
B. Alternate Gatekeeper
C. S8300 Auto-Registration
D. Gateway Alternate Redirection
Answer: B

Avaya   132-S-900.6 exam prep   132-S-900.6   132-S-900.6

NO.4 You have a corporate site with an S87xx Media Server in location A, and a remote site with an
G700/S8300 LSP processor in Location B. The WAN connection goes down.
In what sequence will the G700 register with the S8300?
A. Each H.248 gateway will reboot and register with the S8300 LSP when it comes back up.
B. The S8300 LSP processor reboots, and then notifies each H.248 gateway it is now the primary call
processor.
C. The S8300 LSP processor notifies each H.248 gateway in the media controller list that it is now the
primary call processor.
D. Each H.248 gateway will detect that the S87xx Media Server is not available and will reregister with the
next Media Server in the media controller list.
Answer: D

Avaya   132-S-900.6 exam simulations   132-S-900.6 exam prep   132-S-900.6   132-S-900.6

NO.5 A customer has an Avaya S87xx Media Server with an Avaya G650 Media Gateway. They want the
remote site tied-in to the main. The remote site has a DSL line for Internet access. They currently have a
secure VPN tunnel to the main site and want to implement VoIP over this tunnel.
What is your biggest concern as a designer?
A. NAT issues
B. implementation issues
C. Security cannot be guaranteed
D. Voice quality cannot be guaranteed
Answer: D

Avaya pdf   132-S-900.6 exam simulations   132-S-900.6   132-S-900.6 exam simulations

NO.6 Which two design issues relate to increasing security in VoIP converged solutions? (Choose two.)
A. suggesting upgrading LAN switches to support QoS
B. defining VLANs to limit access from specific IP endpoints
C. considering encryption on IP calls for protection from eavesdropping
D. considering G.729 compression to protect IP calls from eavesdropping
Answer: BC

Avaya certification   132-S-900.6   132-S-900.6 exam prep   132-S-900.6

NO.7 An RFP for a Interactive Voice Response (IVR) unit and mid-sized communication system has been
released. You are responsible for determining the design solution. The RFP states that the IVR platform
must be engineered to handle 135 25-second messages during the busy hour. You calculate this
requirement to equal 47 ports.
If you provide 47 ISDN PRI trunks (two ISDN PRI facilities), which two traffic concerns must you consider?
(Choose two.)
A. No trunk growth is available on the ISDN PRI facilities.
B. 47 active trunks overload the two ISDN PRI facilities, seriously affecting traffic load and call
completions.
C. Considering there is only one channel for signaling, a backup D channel cannot be provided, affecting
traffic if the D channel fails.
D. ISDN PRI facilities direct from the central office limit the caller's ability to connect to the proper
resource, causing increased usage.
Answer: AC

Avaya   132-S-900.6 demo   132-S-900.6

NO.8 The customer has a multi node LAN with connectivity to a 16 location multi-vendor (Juniper, Cisco,
3Com and Avaya) WAN.
When implementing VoIP on this network, which two routing protocols should be implemented? (Choose
two.)
A. RIP
B. IGRP
C. ID 10t
D. OSPF
Answer: AD

Avaya exam simulations   132-S-900.6   132-S-900.6 questions

NO.9 Which three are QoS/CoS recommendations that the Avaya Solution Designer can make to
optimize an all Avaya Converged IP Solution? (Choose three.)
A. Switched networks should use IEEE 802.1p/Q.
B. Routed networks should use DiffServ Code Points.
C. Port priority can also be used to enhance 802.1p/Q and DiffServ.
D. Mixed networks should choose only one (802.1p/Q or DSCP) as a best practice.
Answer: ABC

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NO.10 A client is implementing an S87xx Media Server with several G650 Media Gateways. They are
concerned with overheating in the equipment room, especially in the equipment power units.
Which two conditions cause a G650 power supply to initiate an emergency shutdown? (Choose two.)
A. overvoltage
B. overheating
C. undervoltage
D. high humidity
Answer: AB

Avaya   132-S-900.6   132-S-900.6 test questions   132-S-900.6 exam

NO.11 In a distributed S87xx Media Server system with G650 Media Gateways in 3 port networks, what is the
distance concern with the TDM cable length?
A. Due to the length of the TDM cable, the slack must be coiled and secured to the back of the PN.
B. The TDM cable can be ordered to custom fit the system. The designer must know the PN to G650
layout.
C. If the incorrect cable length attribute is chosen, it will not allow the associated G650s to connect to the
PN.
D. Due to its limited length, each G650 of a PN must be co-located in the same 19 inch data rack as the
rest of the PN.
Answer: D

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NO.12 The S87xx platform is available as a net new system in which configuration?
A. Voice Bearer over ATM
B. Stand Alone (S87xx only)
C. Traditional G3R without IP
D. Voice Bearer over IP (IP Connect)
Answer: D

Avaya questions   132-S-900.6 test answers   132-S-900.6 test answers   132-S-900.6 exam simulations   132-S-900.6

NO.13 In discussing an organization's DHCP strategy, you find they distribute IP address assignment for IP
telephones at the branch location via the telephony gateway.
Which two gateways are viable options to support the customer's DHCP strategy? (Choose two.)
A. G250 Media Gateway
B. G350 Media Gateway
C. G650 Media Gateway
D. G700 Media Gateway
Answer: AB

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NO.14 Your customer solution requirements call for a mix of SIP and H.323 endpoints. Which entity in the SIP
Infrastructure can perform routing of sessions invitations, authentications and accounting functions?
A. SIP Proxy
B. SIP redirect
C. SIP registrar
D. SIP media gateway controller
Answer: A

Avaya test questions   132-S-900.6   132-S-900.6   132-S-900.6 exam dumps   132-S-900.6 demo

NO.15 Your client is considering a VoIP application for their S8500 Media Server and G650 Media Gateway.
Due to the time-sensitive nature of VoIP applications, several issues should be discussed prior to arriving
at a final design.
Which two VoIP guidelines should you discuss with the customer? (Choose two.)
A. VoIP should be implemented on an entirely switched network.
B. VoIP will cause some discourse due to lower voice quality than TDM calls.
C. VoIP endpoints should be placed on separate subnets or VLANs based on communities of interest.
D. When PCs are attached to IP phones, the uplink to the Ethernet switch should be at least 20 Mbps.
Answer: AC

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NO.16 Which three should be investigated when validating a wireless network design? (Choose three.)
A. installed ductwork and walls
B. locations of network servers
C. other wireless networks in the area
D. operating system of user machines
E. environmental, moisture, temperature variations
Answer: ACE

Avaya demo   132-S-900.6   132-S-900.6

NO.17 A customer is looking to add a remote location to the S8730. They will have six IP telephones that will
require PoE, two analog CO lines and require basic survivability. Which of the following would you
recommend?
A. G250 - analog / SLS
B. G250 - analog / LSP
C. G350 - analog / SLS
D. IG550 / SLS
Answer: A

Avaya certification training   132-S-900.6   132-S-900.6   132-S-900.6   132-S-900.6

NO.18 Your client's department store business has 24 locations worldwide. Each location has its own
communications switch and is included in a QSIG network. The stores have standardized on specific
extension numbers representing departments. The client is considering moving to a single, distributed
S8700 system but is concerned with the loss of dial plan functionalities.
How do you address the client's concern?
A. provide Uniform Dial Plan software
B. utilize ACM Multi-location Dial Plan software
C. create unique extensions per location for each application
D. relate that standard S87xx dial plan software will address the issues
Answer: B

Avaya questions   132-S-900.6 certification   132-S-900.6   132-S-900.6 answers real questions   132-S-900.6 test questions   132-S-900.6 answers real questions

NO.19 If a customer has multiple systems from different vendors and wants to network them together, which
software should be used?
A. DCS
B. ARS
C. UDP
D. QSIG
Answer: D

Avaya dumps   132-S-900.6   132-S-900.6 braindump   132-S-900.6   132-S-900.6 questions

NO.20 Within an S8500 Server, 25 IP Telephony endpoints are connected to 10 digital sets, 10 IP sets, and 5
CO trunks.
How many TN2602 Media Processor boards are required if G.729 is incorporated?
A. 1
B. 2
C. 3
D. 4
Answer: A

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Exam Code: 132-S-900
Exam Name: Avaya (Avaya IP Telephony Design Elective Exam )
One year free update, No help, Full refund!
Total Q&A: 108 Questions and Answers
Last Update: 2014-02-10

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NO.1 .Within an S8500 Server, 25 IP Telephony endpoints are connected to 10 digital sets, 10 IP sets,
and 5 CO trunks. How many TN2602 Media Processor boards are required if G.729 is
incorporated?
A. 1
B. 2
C. 3
D. 4
Answer: A

Avaya   132-S-900 demo   132-S-900   132-S-900

NO.2 .A client is implementing an S87xx Media Server with several G650 Media Gateways. They are
concerned with overheating in the equipment room, especially in the equipment power units.
Which two conditions cause a G650 power supply to initiate an emergency shutdown? (Choose
two.)
A. Overvoltage
B. Overheating
C. Undervoltage
D. High humidity
Answer: A,B

Avaya   132-S-900 original questions   132-S-900 exam simulations   132-S-900   132-S-900 pdf

NO.3 .Your customer solution requirements call for a mix of SIP and H.323 endpoints. Which entity in the
SIP Infrastructure can perform routing of sessions invitations, authentications and accounting
functions?
A. SIP Proxy
B. SIP redirect
C. SIP registrar
D. SIP media gateway controller
Answer: A

Avaya   132-S-900 exam dumps   132-S-900

NO.4 .Which three should be investigated when validating a wireless network design? (Choose three.)
A. Installed ductwork and walls
B. Locations of network servers
C. Other wireless networks in the area
D. Operating system of user machines
E. Environmental, moisture, temperature variations
Answer: A,C,E

Avaya   132-S-900 test   132-S-900   132-S-900   132-S-900

NO.5 A customer wants to use an Avaya S87xx Media Server with Avaya G700 Gateways at remote
locations. Each G700 Gateway will include an S8300 Local Survivable Processor and
approximately 75 IP sets incorporating G.711. What Avaya feature allows IP sets to register with
the S8300 if connectivity to the S87xx is lost?
A. Local CLAN board
B. Alternate Gatekeeper
C. S8300 Auto-Registration
D. Gateway Alternate Redirection
Answer: B

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NO.6 .A sales engineer completes an S87xx Media Server/G650 Media Gateway design which includes
IP Telephony, multi-locations, and LAN/WAN integration. One of the deliverables for handoff to the
implementation team is the network region design. What four IP endpoint characteristics may be
included in the network region design document? (Choose four.)
A. Codec set
B. UDP port ranges
C. 802.1p/Q settings
D. VLAN assignments
E. Identification of locations
Answer: A,B,C,E

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NO.7 .The customer has a multi node LAN with connectivity to a 16 location multi-vendor (Juniper, Cisco,
3Com and Avaya) WAN. When implementing VoIP on this network, which two routing protocols
should be implemented? (Choose two.)
A. RIP
B. IGRP
C. ID 10t
D. OSPF
Answer: A,D

Avaya   132-S-900 test answers   132-S-900 test answers

NO.8 .You have a corporate site with an S87xx Media Server in location A, and a remote site with an
G700/S8300 LSP processor in Location B. The WAN connection goes down. In what sequence
will the G700 register with the S8300?
A. Each H.248 gateway will reboot and register with the S8300 LSP when it comes back up.
B. The S8300 LSP processor reboots, and then notifies each H.248 gateway it is now the primary
call processor.
C. The S8300 LSP processor notifies each H.248 gateway in the media controller list that it is now
the primary call processor.
D. Each H.248 gateway will detect that the S87xx Media Server is not available and will reregister
with the next Media Server in the media controller list.
Answer: D

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NO.9 .A customer has an Avaya S87xx Media Server with an Avaya G650 Media Gateway. They want
the remote site tied-in to the main. The remote site has a DSL line for Internet Access. They
currently have a secure VPN tunnel to the main site and want to implement VoIP over this tunnel.
What is your biggest concern as a designer?
A. NAT issues
B. Implementation issues
C. Security cannot be guaranteed
D. Voice quality cannot be guaranteed
Answer: D

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NO.10 .Your client is considering a VoIP application for their S8500 Media Server and G650 Media
Gateway. Due to the time-sensitive nature of VoIP applications, several issues should be
discussed prior to arriving at a final design. Which two VoIP guidelines should you discuss with the
customer? (Choose two.)
A. VoIP should be implemented on an entirely switched network.
B. VoIP will cause some discourse due to lower voice quality than TDM calls.
C. VoIP endpoints should be placed on separate subnets or VLANs based on communities of
interest.
D. When PCs are attached to IP phones, the uplink to the Ethernet switch should be at least 20
Mbps.
Answer: A,C

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NO.11 .In discussing an organization's DHCP strategy, you find they distribute IP address assignment for
IP telephones at the branch location via the telephony gateway. Which two gateways are viable
options to support the customer's DHCP strategy? (Choose two.)
A. G250 Media Gateway
B. G350 Media Gateway
C. G650 Media Gateway
D. G700 Media Gateway
Answer: A,B

Avaya study guide   132-S-900 study guide   132-S-900 test questions

NO.12 .An RFP for a Interactive Voice Response (IVR) unit and mid-sized communication system has
been released. You are responsible for determining the design solution. The RFP states that the
IVR platform must be engineered to handle 135 25-second messages during the busy hour. You
calculate this requirement to equal 47 ports. If you provide 47 ISDN PRI trunks (two ISDN PRI
facilities), which two traffic concerns must you consider? (Choose two.)
A. No trunk growth is available on the ISDN PRI facilities.
B. 47 active trunks overload the two ISDN PRI facilities, seriously affecting traffic load and call
completions.
C. Considering there is only one channel for signaling, a backup D channel cannot be provided,
affecting traffic if the D channel fails.
D. ISDN PRI facilities direct from the central office limit the caller's ability to connect to the proper
resource, causing increased usage.
Answer: A,C

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NO.13 .You are preparing to design an IP Telephony-based S87xx. You are assisting the client in
determining the type of QoS/CoS they should incorporate on their data network. What do you
recommend? (Choose two.)
A. Routed networks should use IEEE 802.1p/Q.
B. Switched networks should use IEEE 802.1p/Q.
C. Mixed networks should use either DSCP or IEEE 802.1p/Q.
D. Routed networks should useDiffServ Code Points (DSCP).
Answer: B,D

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NO.14 .Which three are QoS/CoS recommendations that the Avaya Solution Designer can make to
optimize an all Avaya Converged IP Solution? (Choose three.)
A. Switched networks should use IEEE 802.1p/Q.
B. Routed networks should useDiffServ Code Points.
C. Port priority can also be used to enhance 802.1p/Q andDiffServ.
D. Mixed networks should choose only one (802.1p/Q or DSCP) as a best practice.
Answer: A,B,C

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NO.15 .Your client's department store business has 24 locations worldwide. Each location has its own
communications switch and is included in a QSIG network. The stores have standardized on
specific extension numbers representing departments. The client is considering moving to a
single, distributed S8700 system but is concerned with the loss of dial plan functionalities. How do
you address the client's concern?
A. Provide Uniform Dial Plan software
B. Utilize ACM Multi-location Dial Plan software
C. Create unique extensions per location for each application
D. Relate that standard S87xx dial plan software will address the issues
Answer: B

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NO.16 .The S87xx platform is available as a net new system in which configuration?
A. Voice Bearer over ATM
B. Stand Alone (S87xx only)
C. Traditional G3R without IP
D. Voice Bearer over IP (IP Connect)
Answer: D

Avaya   132-S-900 demo   132-S-900 exam simulations

NO.17 .If a customer has multiple systems from different vendors and wants to network them together,
which software should be used?
A. DCS
B. ARS
C. UDP
D. QSIG
Answer: D

Avaya certification   132-S-900 exam dumps   132-S-900

NO.18 .Which two design issues relate to increasing security in VoIP converged solutions? (Choose two.)
A. Suggesting upgrading LAN switches to supportQoS
B. Defining VLANs to limit access from specific IP endpoints
C. Considering encryption on IP calls for protection from eavesdropping
D. Considering G.729 compression to protect IP calls from eavesdropping
Answer: B,C

Avaya   132-S-900   132-S-900 original questions   132-S-900   132-S-900   132-S-900 demo

NO.19 .A customer is looking to add a remote location to the S8730. They will have six IP telephones that
will require PoE, two analog CO lines and require basic survivability. Which of the following would
you recommend?
A. G250 - analog / SLS
B. G250 - analog / LSP
C. G350 - analog / SLS
D. IG550 / SLS
Answer: A

Avaya dumps   132-S-900 answers real questions   132-S-900 dumps   132-S-900 dumps   132-S-900 exam dumps

NO.20 In a distributed S87xx Media Server system with G650 Media Gateways in 3 port networks, what
is the distance concern with the TDM cable length?
A. Due to the length of the TDM cable, the slack must be coiled and secured to the back of the
PN.
B. The TDM cable can be ordered to custom fit the system. The designer must know the PN to
G650 layout.
C. If the incorrect cable length attribute is chosen, it will not allow the associated G650s to connect
to the PN.
D. Due to its limited length, each G650 of a PN must be co-located in the same 19 inch data rack
as the rest of the PN.
Answer: D

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